RIVER MOUNTAIN RESERVATION POLICY
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Property and Cancellation Policies :
CANCELLATION POLICY - Regular, Nightly Guests:
• River Mountain requires a non-refundable 25% deposit at the time of booking.
• Reservations that are cancelled less than 14 DAYS prior to check-in will be charged the full amount of the reservation.
CANCELLATION POLICY - Retreat and Package Guests:
River Mountain retreats are limited to a small number of attendees to allow for a more personable, intimate experience. Our cancellation policy is in place to help guests, hosts, and River Mountain share expenses that may arise from unexpected cancellations.
- All deposits are non-refundable.
- Full balance is automatically charged 30 days prior to retreat start date, unless otherwise noted.
- Cancellation requests submitted within 30 days of retreat start date, 50% of the balance, less deposit, will be refunded.
- Within 14 days of your retreat: sorry but no refunds given, no exceptions.
- Any refunds allowed will incur a 3% processing fee.No one books a retreat with the intention of cancelling it, but unexpected events do occur.
Please know that our retreat cancellation policy is designed to mitigate damages and costs incurred to retreat hosts and River Mountain in order to maintain the retreat experience and affordability for other retreat guests. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early.
Terms and Conditions
To avoid unnecessary waste and impact on our environment, we ask that guests place meal orders at least one day in advance of arrival. Please use the link below to order. If you are staying with a retreat or package that includes meals, you do not need to order meals. You will receive a separate meal form to complete.
If you have additional guests in your party who would like to order food, feel free to send this link to anyone in your group
We have free wifi service throughout the River Mountain property. Just connect to 'RIVER MOUNTAIN GUEST'. No password required.
Use this direct link to map your way to River Mountain: https://g.page/rivermountainpa. Or search specifically for "River Mountain, Black Valley Road, Everett" in your mapping app. Typing our plain address into some apps may pull up a location 10 miles away, so please use the link or search phrase.
Guest Health and Safety
If you experience flu-like symptoms or have a temperature of 100 and above 48 hours before your visit, we ask that you do not stay with us at this time. We will have to turn guests away who exhibit any of these symptoms. Temperature checks will be performed upon check-in.Masks & PPE - We require staff to wear a mask at all times during guest interaction and ask that guests wear masks in common areas as well.
What to Expect
Expect a great time, no outdoor experience required! Main lodge rooms are located right next to the parking lot. Cabins, glamping tents, and tipis are located a short stroll down a crushed gravel walkway from our parking area. We will transport all of your baggage for you so that you may enjoy the scenic stroll. For those that need assistance, rides are provided. We have magnificent outdoor spaces and beautiful interiors for you to utilize during your stay.
Share Your Stay
Share your River Mountain experience with us on Instagram! Since we're new, it's fun for us to see! https://www.instagram.com/rivermountain/
To visit our website FAQ's and learn more about our retreat, use the link below.https://https://rivermountain.org/faq/
All requests to reserve must include the first and last name of all adults occupying the accommodation and a valid credit card for a guarantee of arrival. Our rates are subject to change at any time. River Mountain has the right to cancel your reservation if you have not checked in by 3PM the day after you are scheduled to arrive.
Please note that check-in cannot be completed until full payment for your accommodation has been received and approved. A valid photo ID is required upon check-in.
21+ to Book a Reservation
To book a stay at River Mountain, an individual must be 21 years or older. Guests under 21 years are welcome to stay with River Mountain as part of the reservation!
Guest(s) Per Pod
We permit 1 guest max per twin pod and 2 guests max per queen pod.
Smoking inside River Mountain buildings and cabins is prohibited. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Any smoking in buildings or cabins, or strong lingering smoking scents, will result in a cleaning fee that will be charged to the credit card on file up to $250.
Dogs are excellent travel companions! Guests may bring their dog if staying in a cabin, main lodge room, tipi, yurt tent, or tent in the trees. Dogs are not allowed if staying with a group retreat. There is a $30 cleaning fee per night for up to two dogs. A third and/or fourth dog will be subject to the same fee. To ensure the comfort and safety of you, your dog, and other guests, dog owners must adhere to the following dog policy.
- Dogs are allowed for stays in a cabin, main lodge room, tipi, yurt tent, and tent in the trees.
- Dogs ARE NOT ALLOWED when staying for a retreat - this is for the safety and wellness of the dog and others on the retreat.
- $30 cleaning fee per night for up to 2 dogs
- A third and/or fourth dog will be subject to the same fee.
- Dogs may not exceed the weight limit of 80lbs.
- Please bring a dog mat, dog bed, or small crate for the dog inside your accommodation.
- Please clean up after your dog.
- Dogs must remain on a leash when in community areas and around other guests.
- No dogs that are aggressive toward other guests or other dogs.
- No dogs that are uncomfortable, anxious, or under stress with new places and faces.
- No dogs that bark excessively or at people, when others come to the door, at night, or are left unattended.
- No dogs in the log cabin dining area or any food venues.
- Dogs may not be left unattended.
- Dogs are not allowed for retreat reservations.
In addition to a cleaning fee, should your dog shed a great amount or have an accident inside, an additional cleaning fee will be charged to the credit card on file in the amount of $100. Should your pet cause property or item damage, an incidental fee will be charged at market value to your credit card on file. No cats or other animals are allowed.
Damage To or Loss of Property
We want you to have a great time when you are here. But if things get too crazy, we go by the old-school rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value. Pre-existing damages or room issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges. The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property. We are not responsible for the packages or their contents or the storage of them.
11:00PM to 7:00AM EST is quiet time at River Mountain. Feel free to continue having fun in your accommodation during those hours. We only ask that you keep the volume down when outdoors or in a common area such as our barn, old log cabin, or main lodge.
By parking a vehicle at our facility, you (and your guests) are doing so on your own accord. River Mountain does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property. We have state-of-the-art surveillance cameras watching over the parking lot so, should anything seem amiss, let us know, and we’ll check out the footage. And if you plan on leaving your car in our parking lot for a while, no problem. Just let us know, as we reserve the right to tow vehicles.
To uphold the law, we ID all guests receiving alcohol to make sure they’re 21 years of age.
River Mountain is compliant with the Americans With Disabilities Act (ADA). We offer ADA accessible rooms and beds on the property. Please ensure requests by reaching out to us at email@example.com.
Any guest or visitor who is in possession of a firearm on the River Mountain premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms. Subject to the following restrictions, guests of River Mountain who are lawfully permitted to possess a firearm may bring such firearm onto our premises, provided that the presence of the firearm on our premises: is and remains at all times unloaded; the firearm is and remains secured in a locked, hard-sided firearm container, provided by the guest; and the firearm remains locked in a personal vehicle.
Guests who fail to abide by this policy may be asked to leave the River Mountain premises, without refund. The River Mountain premises are private property, and our firearms policy applies to: (i) all firearms, regardless of whether the firearm is a handgun or a long-barreled gun; and (ii) all guests and visitors, even those possessing a valid license or permit to carry a firearm.The only exception to the restrictions described in this firearms policy statement is for law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties.
All Guests at River Mountain deserve respectful and inclusive environments. River Mountain strives to ensure that all guests have access to programming, facilities and accommodations in which they feel comfortable and safe. River Mountain does not tolerate any form of harassment or discrimination based on any personal characteristic, including race, color, gender, religion or nationality.
River Mountain staff ensure inclusive access to programming, facilities and accommodations. River Mountain staff will also strive to ensure that all guests treat other guests with respect. River Mountain will not tolerate any form of harassment or discrimination based on any personal characteristic between guests. Accordingly, the River Mountain and its staff will:
- Respect all guests’ gender identity and gender expression;
- Create an environment that is friendly and safe for all personal characteristics;
- Provide all guests to participate in activities in a manner consistent with their gender identity; Provide all guests with access to facilities that best align with the guests’ gender identity, and the ability to participate in activities in a manner consistent with their gender identity; and
- Comply with all local, state and federal laws regarding both gender equality and gender segregation.
River Mountain reserves the right to remove guests whose actions do not align with this policy, and whose actions are detrimental to the health, safety and dignity. River Mountain may exercise these rights on a case-by-case basis.
All guests and River Mountain staff are encouraged to report any actions inconsistent with this policy. For more information about our anti-discrimination practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or contact Ryan at (814) 259-6580.
As part of our commitment to guest safety, employees will not disclose the identity, accommodation, or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and accommodation number to any person they wish to receive calls or visits from.
Safety cameras are used throughout the River Mountain property, and anyone on our property may be recorded. River Mountain assumes no responsibility for any personal bodily injury incurred while using our facilities, including the gym/fitness center. If you use the gym/fitness center facilities, you do so at your own risk.
We shall have the right to right to refuse or deny accommodations, facilities or privileges to:
- Any person who is unwilling or unable to pay for the accommodations and services offered by Us;
- Minors unaccompanied by the minor’s parent or legal guardian who fail to comply with the requests made by Us in accordance to PA ST 48 Pa. C.S.A. § 1311(a)(1);
- Any person who is disorderly;
- Any person who We reasonably believe is seeking accommodations for an unlawful purpose, including the unlawful possession or use of a controlled substance by the person or the use of the premises for the consumption of alcoholic beverages by any person under 21 years of age;
- Any person who we reasonably believe is bringing into the lodging establishment property which may be dangerous to other persons, including explosives or illegal firearms;
- Any person who exceeds the maximum number of persons allowed to occupy a particular guestroom.
We will not refuse a guest upon the factors under section 2 of the Pennsylvania Human Relations Act.
River Mountain Waiver
I desire to participate in the activities (“Activities”) facilitated by River Mountain (“River Mountain” or “Company”) in Everett, PA. As lawful consideration for being permitted by the Company to participate in the Activities, I agree to all the terms and conditions set forth in this agreement (this "Agreement").