The One Where They Glamp

Retreat Policies, Payments, Deposit, and Cancellations:

DOGS ARE NOT PERMITTED ON RETREATS. This is for the safety and wellness of the dog and other guests joining the retreat.

25% non-refundable deposit to reserve. The remaining balance is automatically charged 30 days prior to the retreat start date using the initial card on file used to make the reservation and deposit. If reserving within less than 30 days of retreat start date, the remaining balance is automatically charged within 48 hours after reservation is made.

Please note that because River Mountain retreats are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests, hosts, and us alike work together sharing expenses that may arise from unexpected cancellations.

• All deposits are non-refundable.
• Full balance is automatically charged 30 days prior to retreat start date, unless otherwise noted.
• Cancellation requests submitted more than 30 days from retreat arrival date, non-refundable deposit due.
• Cancellation requests submitted less than 30 days from retreat arrival date, full balance is due.
• Any refunds allowed will incur a 3% processing fee.

No one books a retreat with the intention of cancelling it, but unexpected events do occur. Please know that our cancellation policy is designed to mitigate damages and costs incurred to retreat hosts and River Mountain in order to maintain the retreat experience and affordability for other retreat guests. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early.